Terms & Conditions
1. Product Delivery & Access
All digital products are delivered via email following successful payment.
Delivery is typically within 5 minutes but may take slightly longer during peak periods or depending on your email provider.
Customers are responsible for providing a valid and correctly spelled email address at checkout. Please check your inbox, junk, and promotions folders thoroughly before contacting support.
If you experience any issues accessing your product, contact admin@insneurocic.co.uk
2. Final Sale Policy
Digital courses come with a 7 day money back guarantee. Please contact admin@insneurocic.co.uk to arrange a refund.
Due to the instant-access nature of all our other digital products, all sales are final and non-refundable. We do not offer refunds, exchanges, or cancellations for any reason once access has been granted. If you are unsure whether a product is right for you, please email us before purchasing.
3. Resell & Usage Rights
Unless explicitly stated, all digital products are sold for personal use only.
You may not:
Resell, Reproduce, Distribute, License, Share, Modify or claim ownership of any product or course offered by Insneuro
If you are unsure whether a product includes resell rights, you must contact us before selling or sharing it in any form.
4. Intellectual Property & Copyright
All content, templates, digital downloads, and materials sold or given away (free or paid) through INSneuro remain the intellectual property of Dr Carol Sampson / INSneuro.
You may not:
Copy or duplicate any part of the content file for copyright or trademarks on any of our materials. Use our content for misleading, unlawful, or competitive purposes.
Legal action will be taken against any individual or business found to be unlawfully reproducing, repackaging, reselling, or misusing our intellectual property.
5. Support & Contact
If you have issues accessing your product or need help understanding how to use it, please email admin@insneuro.co.uk.
6. Coaching & Results Disclaimer
All courses, digital products, consulting and coaching services are for educational and informational purposes only.
No results or income levels are guaranteed.Your success depends on your individual effort and circumstances. Our content, consulting and coaching do not replace professional legal, financial, or business advice.
7. Pricing & Currency
Prices for digital products and services may be listed in either GBP (£) or USD ($) depending on the platform, product, or promotion.
It is your responsibility to check the listed currency before completing a purchase. Currency conversion and international transaction fees (if applicable) are the responsibility of the customer. Prices are subject to change at any time without prior notice.
8. Eligibility & Capacity
By purchasing or accessing our content, you confirm that:
You are at least 18 years old and have the legal capacity to enter into a binding agreement. If purchasing on behalf of an organisation or entity, you are authorized by that organisation or entity.
9. Testimonials & Results Disclaimer
Any testimonials and case studies shared on our platforms reflect the experiences of individual users and may not be typical.
They are not guarantees or promises of your success or outcome.
10. Account Security & Termination
If your purchase includes access to an account, course, or membership:
You are responsible for maintaining the confidentiality of your login credentials. INSneuro reserves the right to suspend or terminate your access without notice if these Terms are violated.
11. Third-Party Tools & Resources
Some of our products may link to or reference third-party tools, platforms, or resources (e.g., Canva, learning management platforms).
We are not responsible for the content, performance, pricing, or policies of these third-party services.
12. Changes to Terms
We may update these Terms at any time. Material changes will be communicated via email or highlighted on our website.
Continued use of our site or products after changes have been communicated constitutes your acceptance of the revised Terms.
13. Governing Law & Jurisdiction
These Terms & Conditions shall be governed by and construed in accordance with the laws of the United Kingdom.
Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.